Contributor
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2 Messages
Reward Visa card
I got my card today I activated it but every where I go it's declined. Why Is this happening?
Contributor
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2 Messages
I got my card today I activated it but every where I go it's declined. Why Is this happening?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.4K Messages
5 years ago
Hello @Indianix24
That's pretty strange! You should contact our Rewards Center Help Desk at 800-288-9983 to see why it's being declined.
If you need help with anything else, let us know!
Aminah, AT&T Community Specialist
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Cbblue86
Tutor
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4 Messages
5 years ago
I called the reward center and was on hold for 50 minutes and no one ever picks up!! That is poor customer service! We lost our visa gift card and has been trying to get it replaced without success.
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Indianix24
Contributor
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2 Messages
5 years ago
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Cbblue86
Tutor
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4 Messages
5 years ago
Unfortunately, after trying throughout the day and on hold for more than 2 hours combined with ever even speaking with someone, was quiet disappointing. Not to mention frustrating to no end!
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