Netgear 7550 DSL Router/Modem check connection Ip failer

Contributor

Netgear 7550 DSL Router/Modem check connection Ip failer

hello i been having problem with my new Netgear 7550 DSL Router/Modem. it start to upset me bit. the issue is when i go into modlems menu to check the connection i keep geting Fail IP error . 

 

Main Diagnostic CategoryTest Results
Details
EthernetPass
 
DSLPass
 
ATMPass
 
PPPoEPass
 
AuthenticationPass
 
IPFail
 
DNSPass
 

 

This test checks the IP connection and traffic.


Check IP connection to Ethernet (LAN)Pass
Check IP connection to PPPPass
Validate WAN assigned IP AddressPass
Ping default gatewayPass
Continuity check to 6rd BRFail

 

 

 

 

Now i want to know how to fix this. or is not able to be fix

Message 1 of 8 (12,025 Views)
Former Moderator

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

nantuko,

 

      6RD is short for IPv6 Rapid Deployment over IPv4. I have included a bit of info on IPv6 below.

 

IPv6 information

 

     The Netgear 7550 supports IPv6 so I'm unsure why you would get that error message.

    

     Please send a Private Message to one of our ATTCustomer care representatives by using the link below, this way you can work on this specific issue with someone that is familiar with this. Please include your name, email address, phone number and the best time that you can be reached regarding this matter. Please allow 48 hrs for a representative to reach out.

 

Private Message

 

Thank you,

James

 

    

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Message 2 of 8 (11,996 Views)
Highlighted
Contributor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

I am having the same problem... I think.  What was the solution?  We are all of a sudden having problems with accessing consistently the internet with any of the internet programs (IE, Firefox, Chrome).  In my Netgear 7550 I tried running "Check Connection" and also have the error "IP Continuity check to 6rd BR".  Can you help me? Thanks

Message 3 of 8 (10,661 Views)
Contributor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

I'm having the same problem with my ATT 7550 modem/router. I get connectivity issues all the time, and my business internet goes down at the worst possible times. Please help, thanks.

 

Rand

Message 4 of 8 (8,733 Views)
Contributor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

it is at&t doing it service is full of that type of thing look to go to cable or other internet service
Message 5 of 8 (8,443 Views)
Contributor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

the 6rd BR ip is not working please fix tne propblom realy need for it to work i need ton accseces my sevalinas cameras going out of town 

Message 6 of 8 (3,072 Views)
Contributor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

I would like for this proplom to be fixd miy ip 6rd BR is being blockd or its not working please fis problem i would like for the problom to get fix ASAP im leaving out town on Monday plthru please contact me if u have any questions thru my Email

Message 7 of 8 (3,057 Views)
ACE - Professor

Re: Netgear 7550 DSL Router/Modem check connection Ip failer

[ Edited ]

As i understand it (wow, this is an old thread!) you log into your gateway routher, whatever using it's ip address in a browser, then shut off the ipv 6 thingy.

 

I don't really know HOW to do this, but I'm hoping, if you know how to log into your device, the setting that needs changing is easy to find, and disable.

 

Good luck.

 

Oh, just so you know, no one is going to e-mail you back. This is a really old thread and how to undo this issue is covered in other threads. just do a subject search.. I've seen it posted several times.

 

Did not have to, but found this, so, am re-posting this post which says how to disable ipv 6:

Nov 8, 2015 2:36:30 PM
 

ACE - Expert

@jjcomics  If you happen to have a 510/589/599 Arris/Moto RG, IPv6 causesdisconnects, rebooting and browsing problems.

Disable IPv6 in the RG's Gui. http://192.168.1.254/

Good luck Smiley Wink

 

Chris
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