04-06-2014 4:10 PM - edited 04-06-2014 4:34 PM
I've had latency issues for quite some time, and working with tier II support just leads me to be told that the issue is from my hardware. Running pingplotter, I have a constant 75~85% packetloss on the first hop from my router.
Pingtest shows on average a 0~1% packetloss
Its very noticeable while playing online games at any time of the day, as it causes the latency counter in the game to bounce between 50~600ms on a constant basis on multiple games.
Is there a way I can get any form of assistance in this issue?
04-07-2014 1:38 PM - edited 04-07-2014 1:39 PM
Well disgregarding that, is there anything I can do to fix this? I'd rather not switch my ISP, but if that is the only way to fix this issues, I'll have to do what I have to do.
04-07-2014 7:09 PM
A router may help with this problem, if it is a problem with the NVG 510 handling the routing and NAT load. Unfortunately, you won't know until you pay your money and you takes your chances.
04-07-2014 7:12 PM
And as far as slow page loading, changing your DNS on your computer may help that as the NVG 510 does seem to be rather sluggish in doing DNS translation. Having your own router would make it easier to set this DNS setting once on your router and let it hand it out to the other systems (rather than having to configure each individually).
04-09-2014 9:18 AM
Sorry to hear that. Good luck with your new provider.
06-22-2014 8:10 PM
Has this issue been resolved? I live in Orlando, FL and just had uverse installed with the latest router and am experiencing the exact same issue. Is this a router issue (do I just need to find a way to put this into bridge mode and get a real router) or a provider issue (do I need to get a cable modem)? Can these be put into bridge mode? If not...does using a router with a single static IP to handle all the NAT help? These are questions tech support cannot answer that someone here may be able to.
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