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johnrsellers's profile

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38 Messages

Sunday, January 26th, 2014 10:25 PM

I have a rather strange problem.

When I run "Check Connection", I get:

 

image0001.jpg

 

Notice the IP test failed, yet I can still connect to websites and download files.  POP Peeper is unable to check my mail tho.

 

I'm running Firefox 27.0 beta on Windows XP Pro w/ SP3. My modem is a Netgear 6200,.

 

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Former Community Manager

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10.4K Messages

10 years ago

If this is what you're seeing under Details (screnshot below), your modem support IPv6 format and checks for available IPv6 tunnel, but your DSL service doesn't support IPv6, so it fails. This is the information I gathered online, I'm not sure if it's related to POP Peeper issue, but general advice I see is to ignore failed test result.

 

IP failed.PNG

 

Thanks,

Dmitriy

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Mentor

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38 Messages

10 years ago

Ok.

 

 

Incidently,  Preferred protocol is set to IPv4 (default).

 

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