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Re: How do I change my Yahoo email password?

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How do I change my Yahoo email password?

How do I change my Yahoo email password?

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Message 1 of 102
Community Support
Solution
Accepted by Anonymous
Accepted by Anonymous
‎09-30-2015 1:39 AM

Re: How do I change my Yahoo email password?

If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password will automatically change your email password and vice versa.

For additional help on changing you AT&T Access ID, please refer to How to Reset your Email Password using myAT&T for a step-by-step walkthrough of the process.

If it's just a Yahoo account not linked to ATT in any way, you can change the password on your Yahoo! account by using Yahoo!’s Password Helper wizard or by following these steps:

  1. Go to your Yahoo! Account Security Info, where you can change your password or remove your security questions.
  2. Click Account Security.
  3. Click Change password.

Enter and confirm your new password and click Continue. You will receive a confirmation appears.

  1. Click Continue to finish.

Note: You may experience fewer account security issues if you choose a strong password. See these tips for creating strong passwords.

Finally, if you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 102
Contributor

Re: How do I change my Yahoo email password?

I've been trying to log in to my AT&T email account, but I received this error message:

 

You can no longer log in with the User ID you entered. Our records show that the home phone account for this User ID has been cancelled. (SFPWD45)

 

What can I do to access that account or sever the link between AT&T email and Yahoo! email.  I would like to keep my Yahoo! email address.

Message 3 of 102

Re: How do I change my Yahoo email password?

What a royal mess ATT has made of my yahoo account.  I was a Yahoo user long before the un-holy alliance with ATT.  I'm trying to update my yahoo password but need to do that through ATT.  I just need to figure out which of the 3 ATT loggins they require me to have is link to my yahoo account, which they forced me to do.  On top of that I'm required to join this (^*&^(*$% community!

 

Message 4 of 102
Community Support

Re: How do I change my Yahoo email password?

Hi @An-fing-mess ,

 

I am sorry about the issues you are having with your E-mail, but thank you for joining the community. We would be glad to help get this resolved for you. I will be sending you a private message to gather more information so be on the lookout for it.

 

-David T

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 102
Contributor

Re: How do I change my Yahoo email password?

Holy cow.

 

I have to second the sentiments above - all I want to do is help my dad reset his AT&T Yahoo! password (so he can access his email on his phone and in Outlook) and the best you jokers can do is provide a link to a page that I don't have permission to access even after signing up for a "community" that I have zero interest in being a part of?

 

Wow.

 

[word filter avoidance]

Message 6 of 102

Re: How do I change my Yahoo email password?

I'm having this exact same issue.  All I want to do is change my Yahoo email password that I've had for years and many years before AT&T allilance/buyout/whatever of Yahoo.  I go to the password change and it takes me to MyATT.  That log in is my wireless number and has nothing to do with the yahoo email account.  

 

I'm beyond frustrated as I've been trying to change the password FOR YEARS and can't do it.  I need to change it!!! 

 

 

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Message 7 of 102
Contributor

Re: How do I change my Yahoo email password?

I also am having a great deal of trouble changing my pass wors.  I am not linked(i don't believe) to any other ATT accounts.  Please help me change my password.  Thank you

Message 8 of 102
Highlighted
Tutor

Re: How do I change my Yahoo email password?

I am linked to AT&T via yahoo email. I have changed my at&t password but still doesn't work on yahoo whats up with this mess.

Message 9 of 102
Professor

Re: How do I change my Yahoo email password?

ATandT e-mail is hosted by Yahoo servers. 

For the most part, Yahoo manages the day to day operation of ATT e-mail accounts.

Yahoo also hosts its OWN domain e-mail accounts.

(Would not suprise me to find out, they host others as well.)

My point is, the two domains, though hosted by the same servcie, are seperate.

There used to be an option to merge ATT and Yahoo accounts together, but am sure, that is no longer done.

There are metheds for un-merging combined ATT and yahoo accounts, and they work with varying results.

To properly resolve your issue, you need to determine, definativly, is the account ATT, or is it Yahoo?

If it is yahoo, you need to work thru Yahoo tech support for e-mail.

If it is ATT, I can offer the following advice:IF you are an active ATT customer, try the following number: AT&T's web support line @1-877-312-5550, we had other users report good results with them in the past.

 

if you are NOT an active ATT customer (account in "free" status) then you will have to go thru one of the care teams.

Pick one of there care team links (any will work) and send a message with your name, account, phone, contact email, best time to connect with you, and a message with your needs. Give them a couple days or so to get back with you, and I hope they can help.

 

U-verse problems, ATTU-verseCare.
Cellular Problems, ATTMobilityCare.
Billing/other problems ATTCustomerCare
Please mark replies as solutions if it fixed your problem. This helps other members find answers quickly.

 

Good luck

Message 10 of 102
Contributor

Re: How do I change my Yahoo email password?

Our records show that the home phone account for this User ID has been cancelled.???

 

 

 

Ali

Message 11 of 102
Contributor

Re: How do I change my Yahoo email password?

Yes, and that's why I can't log in to the att website anymore to change the password.  And somehow I can't decouple the account even though I've had this yahoo account before I joined att.
Message 12 of 102
Expert

Re: How do I change my Yahoo email password?


@yeahooo wrote:
Yes, and that's why I can't log in to the att website anymore to change the password.  And somehow I can't decouple the account even though I've had this yahoo account before I joined att.

IIRC, can only unmerge the Yahoo accounts when you no longer have Uverse, must be done w/in 60 days of cancelling. Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Message 13 of 102

Re: How do I change my Yahoo email password?

So what is Yahoo email support's contact number. Everything I find shoots me to AT&T. 

 

 

 

 

Message 14 of 102
Expert

Re: How do I change my Yahoo email password?

@monkeyboymama   Get human has one, can't post it here. Smiley Wink

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Message 15 of 102
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