Hrpatil's profile

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Thursday, March 21st, 2019 11:39 PM

Extremely rude employees !!

Went to the ATT store in Tracy,CA today(for the 10th time). Been pursuing this billing issue i have for 4 months now, still hasnt been resolved, badly need some professional help.

Was addressed by an employee named Julio in the store today, he had worked on my case a while ago and both him and the customer service has assured me that the issue had been taken care of. They lied ! 

Today, he was extremely reluctant to even talk to me, blamed me for the problems and told me to leave !!!! Seriously !!!???? 

Firstly I need some help from ATT to resolve my issue, its been dragging on for too long and I've done everything in my power but to no avail, now the store employees also refuse to help me and are extremely rude cos they themselves dont know what to do.

Secondly, someone please tell me where i can file an official complaint against that employee.

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