Contributor
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2 Messages
Email scam message going out from my email account
I have a BEllsouth email account and someone has sent out an email requesting recipient to purchase iTune gift cards. How do we stop this and lock the account?
Contributor
•
2 Messages
I have a BEllsouth email account and someone has sent out an email requesting recipient to purchase iTune gift cards. How do we stop this and lock the account?
Accepted Solution
Official Solution
_xyzzy_
Expert
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15K Messages
6 years ago
It's probably too late to stop it even if you deleted the account. All the spammer needs is your email address and optionally your name. They don't need to log into your account. They simply spoof the sender email address from any email service in the world they decide to use.
All (decent) email client apps let you spoof the sender address and so do webmails. You can even do it in att/yahoo webmail. For example, in your webmail, click gear->settings->accounts, choose the account to bring up the account's email settings panel. In that panel you will see, among other things, a place to specify the name and a reply-to email address. Whatever you put in there will appear as the From (sender) name and email address that recipients see.
Of course if they are logging into your account to do the sending change your password (Forgot ID/Password) and maybe your security questions just in case. That would stom them from directly sending from your account, not to mention any other damage they could do to your account as well.
So all I can suggest at this point is, as painful as it might be, change your email address (e.g., create a sub-account) and tell all your recipients to create a filter for the "old" email address to filter email receiver from that as spam or trash and file accordingly or block it if they have that function.
Of course if you do decide to resort to changing email accounts use this as a golden opportunity to find a decent email service because yahoo webmail IMO is not even close to being in that category (but IMO don't chose aol, gmail, or hotmail because they are as trustworthy as yahoo).
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
There are other possibilities besides spoofing your email address, the most likely being a computer virus. That is a common thing for a virus to send an email to all your contacts. You might want to scan your computer for viruses.
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waldog2010
Contributor
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2 Messages
6 years ago
anybody that falls for the sca..
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