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Raulsalazar1's profile

Contributor

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2 Messages

Sunday, August 18th, 2019 3:06 AM

How did I go over my unlimited data plan?

I received an email saying I'm going to be charged more because I went over on my data plan. When I signed out for your service I signed up for unlimited internet access I want to speak to somebody immediately about this problem and make sure that I do not get charged more for my services.

Contributor

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2 Messages

5 years ago

They just switched it to fiber optics and I told him I wanted unlimited internet access I don't care what it is I need Unlimited internet access what do I have to do to make that happen? That's what I was told I had!

ACE - Expert

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27.7K Messages

5 years ago

What does your bill say?  Are you paying the extra $30 a month?  If not, call customer service and request it.

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