Explore & discover

Helpful Links

Credit Balance


Credit Balance

I want to know how to get my money back? My account is closed and I have a $75 credit balance 

Message 1 of 2
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎08-13-2018 1:28 PM

Re: Credit Balance

Good morning @DaddyGTexas!

Thanks for reaching out! Your refund is automatically processed 45 days after your account is canceled. We suggest that you Contact Us if you haven't received a refund after 60 days.

You can get more details about Canceled account Refunds.

Let us know if you need anything else!

Yetty, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support