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Constant Uverse dropping internet connection

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Constant Uverse dropping internet connection

For the past few months I have experienced a constant loss of internet connection. it lasts about 2 minutes everytime. It happens at least once every day, but I can pretty much count on it happening once every hour, sometimes more. today it was dropping connection every few minutes which is what prompted me to make this post. from what I have read online not many people have this issue, one ATT support guy in a prior forum post said to send a PM on this website, but I have no clue who to PM so I'm making this post instead. I don't know what to do but its ridiculous how often I am experiencing this problem so I need help

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Accepted by ATTKevin
‎12-28-2018 9:46 AM

Re: Constant Uverse dropping internet connection

Hi @Dadgum!

We're here to help! To help with your internet connection and preventing any connection loss, we suggest you first of all Reboot your Modem/Gateway.

You can also view this article to get tips on how to Optimize Your Connection.

 

Let us know if this helps!

Yetty, AT&T Community Specialist


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Re: Constant Uverse dropping internet connection

You seriously only have one fix and that’s to reboot your modem.... seriously?? I think most of us are smart enough to know how to do that! This is insulting 

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