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Cannot pay bill while overseas

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Cannot pay bill while overseas

We are in Taiwan until the early Sept. I have been trying to pay our monthly bill since the 15th. I can bring up the ATT main website, but when I click on ANYTHING having to do with my account or a bill pay option-I get a “you are not authorized to accesss this server” notice. Any e-mails I try to send to ATT come back as undeliverable. I am already late but would like to get this taken care of.

Dave from Reno

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Re: Cannot pay bill while overseas

The only option at this point is to call 1-800-288-2020, of course you may have to dial more numbers and fees may apply, but I'm almost positive that if you can get through they will get you to where you can pay your bill. I hope this helps.

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Accepted by Lingoes
‎09-11-2019 8:29 AM

Re: Cannot pay bill while overseas

Hi @Lizzardden,

 

We're happy to help!

 

Just call our international customer support team at 1-314-925-6925 to get your bill paid.

 

Thank you for reaching out! If you need help with anything else, let us know!

 

Aminah, AT&T Community Specialist


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