Can't log in/need Uverse/ATT verification code via phone or email, not text

Thank you, John, for the prompt and informative response. I keep my cell in my car. Unfortunately, I will not be able to log in to my ATT account from my desktop as I've done routinely for over 5 years. I hope the phone call method makes a comeback. When it comes to verification, every reasonable option should be offered, including codes via phone call. Thank you.

Hi @rafaoba!

Thank you for reaching back to us here, we appreciate your feedback! We'd make sure that your feedback is forward to the appropriate department. Please feel free to reach out to us if you need anything else! Thank you for choosing AT&T!

Yetty, AT&T Community Specialist

How does one go about setting up an account when the sim cards are in ipads that cant receive text codes?

Hello @AllForOneFR,

Thank you for your inquiry.

We'd like to address your concern.

With more details, we'll be able to assist you to the best of our ability:

• Are you trying to set up a Prepaid or Postpaid account?
• Are you trying to set up only your iPad with AT&T cellular data?
• How are you trying to set up your account and are you receiving error messages?
• Also, have you tried visiting your local AT&T retail store?

Please provide us with this information in new post.

Please let us know.

Jonye, AT&T Community Specialist

I pay for two phones and business Internet but do not have access to the phones that receive the SMS codes.  How does one login without access to the services that I pay for?

No, AT&T I do not have access to the phones.  No, I do not have access to a Zenkey account.  

Can AT&T move to the 21st century and support real-world 2FA/MFA solutions? 

Answers to AT&T questions below:

With more details, we'll be able to assist you to the best of our ability:

• Are you trying to set up a Prepaid or Postpaid account?

No

• Are you trying to set up only your iPad with AT&T cellular data?

No

• How are you trying to set up your account and are you receiving error messages?

Can't log in without SMS

• Also, have you tried visiting your local AT&T retail store?

I did go to the store and they can not help you.  Can't contact AT&T support without logging in.  Catch 22.  

Ah - OK

You have 2FA that relies on an SMS message to the device on your account.  That's freaking awesome...except...

My device is a Meraki MX64 with a SIM slot.  It is incapable of SMS.  I have no other AT&T device.  SO, how then to make this work?  Even your support people have to call other support people to get a temporary code.  We cannot spend 50 minutes on the phone every time we need to change something on the account. 

I only have the one number which is assigned to an internet device that does not even have a screen.

I just built a MFA solution for the business I work for.  It uses SMS - or - an email code - or an offline code like an RSA Token to validate.  The age of the IOT (Internet of Things ) is upon us.  Surely AT&T can figure another way to validate 2FA when there is no SMS device available?

?????

AT&T is the future stuck in the past.