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Can not connect to internet

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Can not connect to internet

The router password contains the character “=“ and the direct tv remote does not offer that as an option using the dash button.

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Administrator

Re: Can not connect to internet

Hey @Mgc1231,

 

Let's get that receiver connected!

 

To get around this, you will need to change your wireless password so that it excludes that special character.

 

Let us know if you have further questions!

 

Rury, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Can not connect to internet

And how do I do that?
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Solution
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎10-05-2018 2:00 PM

Re: Can not connect to internet

Good morning Mgc1231, let’s get you the help you need!

 

We have a step by step guide on changing your Wi-Fi password.

 

Please let us know if you were able to change it.

 

Mihai AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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