Any one else have a horrific family emergency and need a little more time in getting the bill paid
My daughter who is the customer with att which whom she absolutely loves just to find out when tragedy strikes att offers no solution for family to help their loved one's at all. It's very very unfortunate. I know my daughter was with spectrum for almost 3 years and they were great to her when she was in terrible need. They never shut her off before her month was upas well as if shewas behind they let her stay on for 3 months at a time.
We understand how you feel and we're here to help! We offer our customers the option to make payments arrangement when unable to make a payment by the due date. If payment is not received by the due date, service may be suspended at any time after this date.