Contributor
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1 Message
Account problema
I am trying to access my account but it is telling me the zip code and account number don't match and I just updated and confirmed it over the phone about 3 hours ago. How do I resolve this to access my account?
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Gomez0516,
Have you given your account at least 24 hours before changing your account and zip code?
Please let us know.
Mihai AT&T Community Specialist
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