For the mom who gives us everything - Mother's Day gifts that connects us.
Get superfast AT&T Fiber internet
dogmom13's profile

Contributor

 • 

3 Messages

Monday, February 12th, 2018 9:12 PM

Why isn't there internet service in my area (75075)?

I live in Plano TX and currently have both Direct TV and cell service via At&t. Most of Plano can get internet as well; why isn't it available in my zip code? Looking at the service map, I live in a small area that doesn't have service; why does all of Plano get At&t and not my neighborhood? 

Contributor

 • 

3 Messages

6 years ago

Thanks for the explanation. Why can there only be one provider per area? Is
there anyone (FCC, TX PUC, etc.) that I can talk to about getting more
choices in my area?

I'm asking because I'm currently a Frontier customer (previously Verizon),
I've had their service for over a decade. Unfortunately, I've been
experiencing a lot of issues with them lately and REALLY want to switch
providers. Since I have At&t for both TV(direct TV) and cell plans; I
wanted to switch to At&t for bundle benefits. I'm really frustrated by the
limited selection in my area.

Contributor

 • 

3 Messages

6 years ago

Thanks for info; makes sense.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.