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Ward51's profile

Contributor

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1 Message

Tuesday, December 18th, 2018 5:44 PM

Att fiber in my location soon?

I called earlier this month regarding increasing my internet speeds (upload) I was told over the phone that 24mbps down and *UP TO* 3mbps was the only upgrade. I get online and open chat and have been told twice fiber will be available by the end of the month. Who do I believe? Don’t want to pay 99$ installation fee for a tad bit faster internet speeds and in 2 weeks have fiber available. 

Area code is 31217.

Accepted Solution

Official Solution

Community Support

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231.4K Messages

5 years ago

Hey @Ward51,

 

Let us see if we can help!

 

When there is a speed upgrade available in your area, you will be notified. Additionally, you can sing up to be notified at our Notify Me page.

 

Let us know if you have further questions!

 

Rury, AT&T Community Specialist

Contributor

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1 Message

5 years ago

Will att fiber be in my neighborhood soon. 

804 beltmont drive Durham nc 27703

Contributor

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2 Messages

5 years ago

They are liars. I got At&t service because I was told by the representative selling me the service that we’d have fiber. After 4hrs of installation, I asked the technician about all the fiber optic advantages and he told me that my service was not optic fiber because it’s not available on my street! So I cancelled everything at the same day and now I’m receiving a bill. Don’t trust them and have everything you do with them documented.  

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