For the mom who gives us everything - Mother's Day gifts that connects us.
Get superfast AT&T Fiber internet
steven436's profile

Contributor

 • 

1 Message

Wednesday, February 6th, 2019 7:09 PM

Sprinkler damage by AT&T fiber optic cabke installation crew

AT&T fiber optic cable installation contractor crew did significant damage to my lawn sprinkler system while installing fiber optic cable in front of my house,  I don't know who/how to contact to get resolution of this issue.  I don't want to file a complaint with BBB, but I will if AT&T does not step up to repair.  They also only covered their holes but did not sod or seed the dug up areas of my lawn,  Not very happy with the work done by the contractor.

Accepted Solution

Official Solution

Community Support

 • 

231.4K Messages

5 years ago

We understand your frustration, @steven436.

Feel free to check out our forums thread with everything you need to know about filing a property damage claim.

We hope this helps.

John, AT&T Community Specialist

Contributor

 • 

2 Messages

5 years ago

Hi Steven, did you have any luck getting your property damage fixed?  I have the same issue, sprinkler system damaged and yard not repaired.  I'm in Charlotte, NC

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.