I got AT&T 1000 Internet + U-Verse installed today but ran into some strange problem that the tech couldn’t figure out. My AT&T modem diagnostic speed test shows 945 up/ 975 down from ONT to modem but hardwired Ethernet from the modem to MacBook only gets 450 up/550 down and wifi 200 up/213 down. The tech left without solving the problem. How do I solve this problem?
I bought a new cat 6 Ethernet, my drivers are all current and I’m lucky if I pull 20mbps. I have a gamer so of course it’s built to handle these speeds. I get their advertised speed on my smartphone but why not on my gamer. I just don’t understand what this problem is. I certainly can’t game with speeds that low. It’s lag city. I’ve had 2 different techs come to my house and I still have this issue. Nothing was ever resolved. I don’t have the funds to spend to get any extra hardware to solve it especially since that’s not going to guarantee that I’ll get a better connection.