Contributor
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1 Message
Saftey hazard, could also cause a major AT&T coverage outage with tornadostoday
Hello I have several AT&T transformer boxes in my backyard. Contractors were out last week to add AT&T FiOS cabling under the ground in my neighborhood, and it appears that they have left the housing cover which covers up the wiring off of the Transformer. We are under tornado watch today along with large hail warnings so having that exposed could pose a problem for AT&T. Can someone from your company please come out to repair this today?
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Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hi There @Solution-needed
Thank you for notifying us of the safety hazard that is presenting itself. The best way to get this resolved is to contact or Buried Wire Solution Center, Please click on this link: Buried Wire Support Center Located in that article is a phone number that you will need to contact in order to get this resolved.
Thank you again for reporting this to us.
If you should need anything else, please let us know.
Matthew, AT&T Community Specialist
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