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Recent Fiber "downgrade"


Recent Fiber "downgrade"

So I went from at&t "regular" intranet to "fiber" intranet to feel as if I've downgraded.  My speed is much worse to where my connection times out....dial up anyone?!!!  Why??

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Re: Recent Fiber "downgrade"

Hello @Turtlemommy25,


We're happy to help.


Sign in to the Troubleshoot and Resolve Tool to run diagnostics on your service to pinpoint the cause of the slow speeds.


You can also learn ways to optimize your Internet speeds with this article on our website.


Let us know if you need further assistance.


Aminah, AT&T Community Specialist

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