01-20-2019 11:36 AM
Hello @cpoclo, let’s see what we can do.
Have you tried any troubleshooting?
Also, what lights do you see on your router?
Please let us know.
Mihai AT&T Community Specialist
01-28-2019 9:17 AM
I've tried all kinds of things. The latest was unplugging the router from the surge protector and plugging directly into wall outlet, and moving the surge pot. further away.This started over 1 year ago. In April AT&T changed me over to fiber optics. Still had the problem. Thought it was my computer, bought a new computer. Still have the problem constantly. It usually say "att not responding" or "no internet connection".
01-28-2019 9:46 AM
Sorry, I haven't found a solution. Hit wrong button. Then my computer lost connection. Anyone, please, have a solution?
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