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Upgrade Firmware on Pace 5268AC

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Upgrade Firmware on Pace 5268AC

How can the firmware be upgrade on this device? Usually there is a way to download a file and upgrade a router but I haven't found a way yet with this device. Currently on 10.5.3.527171-att and I've seen posts listing firmware numbers higher than this.

 

I'm hoping a bug on the auto-select wifi channel will be fixed as it selects channels that should never be chosen, like 9 in my case and other houses around me. It's causing unnecessary interference when not selecting only 1,6 or 11.

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Message 1 of 13
ACE - Expert
Solution
Accepted by topic author
Accepted by random-Q592hb
‎08-23-2017 8:44 AM

Re: Upgrade Firmware on Pace 5268AC

AT&T controls firmware updates on their Gateways.  When they have a new version to install, they will push it out.  You can't get it early.  You can't delay the install.

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 13

Re: Upgrade Firmware on Pace 5268AC

Hello. I have a U-Verse Model 5268AC with firmware version 10.5.3.527157-att. Apparently a new version is needed for mDNS and Bonjour to function correctly. I left the system running on line for days now and no updates were pushed. The system shows that the Connection to AT&T is UP and the unit has a solid Service light displayed, yet no firmware update. How do I get the Modem/Router to upgrade to a newer version?

 

Thank you in advance for any help and suggestions.

Message 3 of 13
Administrator

Re: Re: Upgrade Firmware on Pace 5268AC

Sorry to read of the trouble you are having with your modem. We will be glad to help. To assist further, we need to gather more information.  [Edited - Contact AT&T for account specific questions.]

 

-BrandonP, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
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Message 4 of 13

Re: Re: Upgrade Firmware on Pace 5268AC

Thanks, but the problem was resolved by finding the install package for 10.5.3.527171-att. Now our testing can continue.

Best Regards.

Message 5 of 13
Administrator

Re: Re: Re: Upgrade Firmware on Pace 5268AC

Glad to hear it was resolved.


-BrandonP, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 13
Contributor

Re: Re: Re: Upgrade Firmware on Pace 5268AC

How did you find the package and install it?
Message 7 of 13
Contributor

Re: Re: Re: Upgrade Firmware on Pace 5268AC

You can access the firmware update page at http://192.168.1.254/upgrade

Message 8 of 13
Teacher

Re: Re: Re: Upgrade Firmware on Pace 5268AC

is10.5.6.529489-att the latest firmware?

Message 9 of 13
Tutor

Re: Re: Re: Upgrade Firmware on Pace 5268AC

I hope not, that the original firmware according to (5268AC's admin webpage)->Settings->Logs->Upgrade Logs

And if it isn't, what is the latest & how do I get it?

My 5268AC is on 10.5.6.529489-att (its original firmware) and I thought there are vulnerabilities left exposed (http://www.zdnet.com/article/flaws-in-att-routers-put-customers-at-risk/).

 

Message 10 of 13
Contributor

Re: Re: Re: Upgrade Firmware on Pace 5268AC

please give me firmware to pace iph8005

Message 11 of 13
ACE - Expert
Solution
Accepted by topic author
Accepted by random-Q592hb
‎04-17-2018 10:14 AM

Re: Re: Re: Upgrade Firmware on Pace 5268AC

If it's an AT&T managed device, they will push the firmware they want you to have when they want you to have it.  You can try unplugging the device and plugging it back in to see if it will pull a newer version of the firmware.

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 12 of 13
Anonymous
Not applicable

Re: Re: Re: Upgrade Firmware on Pace 5268AC

Looks like I might have to go back to Xfinity. AT&T sent me 2 Pace 5268s already. They said they would send a BGW-210 but shipped a Pace anyway  Tech came out and did not have a BGW-210 even though I asked them bring one. One last appointment with a tech this Saturday. We will see what happens. 

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