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1a1a1a1a1a1a's profile

Contributor

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1 Message

Monday, March 18th, 2019 8:52 PM

Tree limb on an AT&T cable

there is an enormous tree limb from our neighbors tree that is leaning on one of your AT&T cable lines.  This is from a storm in November.  ComEd said it was your cable wire.  So you may want to have someone come out a remove this tree limb before it falls completely and snaps your wire.

Please respond so I can tell you the address for your tree removal service to come to

Community Support

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231.5K Messages

5 years ago

Hello @1a1a1a1a1a1a,

Thank you for reaching out to us! We'll be happy to point you in the right direction. The best place to receive help for this issue is to call 800.288.2020 and select Repair. This option is available 24 hours a day, 7 days a week.

Please let us know if you have any other questions about AT&T services!

Alexander, AT&T Community Specialist

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