Explore & discover

Helpful Links

Pace 5268 and Asus 5300

Teacher

Pace 5268 and Asus 5300

Ok... so here's the issue, ever since i replaced my old modem with the asus 5300, i put everything in dmz mode and it somewhat works ok, however, I have vpn server runnibng on the asus, it never had any issues but now when I'm connected to the vpn the connection breaks every 10 minutes, every time, never fails and that also happen with voice phone, so what settings have changed.

 

Isn't there anything better than the pace routers?

 

 

802 Views
Message 1 of 6
Highlighted
Teacher

Re: Pace 5268 and Asus 5300

WOW 2 weeks and not one reply from the wizards at ATT,

 

Message 2 of 6
ACE - Expert

Re: Pace 5268 and Asus 5300

@lnp142, Keep in mind that this is not a formal support channel.  Other customers respond when they see your posts and think they have something to contribute.

 

Since you mention you lose the tunnel every 10 minutes, check your DHCP lease time on the 5268 and see if that's also 10 minutes.  If so, change it to something obviously recognizable (like 23 minutes) and see if the tunnel drop interval changes to 23 minutes.  If so, then I have a bit of advice for you.

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 6
Teacher

Re: Pace 5268 and Asus 5300

The DHCP on the pace is set at 10, so I know that is the issue, the problem is that it is hard set, I'm unable to change the time on the pace modem, i tried to set the wan ip to static on the router, but it doesn't change the drop, every 10 minutes it disconnects and reconnects

Message 4 of 6
ACE - Expert
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by JefferMC
‎01-24-2019 4:56 PM

Re: Pace 5268 and Asus 5300

If you successfully set the WAN IP address, default gateway address and network mask on your router to the DHCP-determined values, then I would no longer expect you to have issues.  You might try rebooting your router following that.

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 5 of 6
Teacher

Re: Pace 5268 and Asus 5300

That is exactly what happened to me, what I end up doing was to hard code the ip[ on the 5300, haven't dropped since

Message 6 of 6
Share this topic
Share this topic
Announcements

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support