Explore & discover

Helpful Links

PACE 11.1.0.531418 DMZ Issue

Mentor

PACE 11.1.0.531418 DMZ Issue

I put my router behind the PACE gateway and set the router as DMZ.  The latest firmware is crapping out my fiber connection where I'm only able to get 50mbps down and 1-200 up.   I thought it was my router crapping out, but apparently when I connect any other device directly to the gateway, I'm able to pull 940mbps up and down.  I swapped an older router and placed that device in the DMZ And it starts acting up and the previous router started working normally.

 

Can someone look into this?

166,987 Views
Message 1 of 704
Teacher

Re: PACE 11.1.0.531418 DMZ Issue

Wish me luck...

Message 601 of 704
Teacher

Re: PACE 11.1.0.531418 DMZ Issue

Good news, Firmware 11.2.1.531810 seemed to resolve the DMZ speed.  I cant fully test because I don't have Ethernet wired up at the moment, but over my WIFI:

Ping ms 6
Download Mbps 220.45
Upload Mbps 295.69
Message 602 of 704
Mentor

Re: PACE 11.1.0.531418 DMZ Issue

Let us know how it turns out..

Message 603 of 704
Tutor

Re: PACE 11.1.0.531418 DMZ Issue

I just loaded it and set up DMZ+ and I am getting 920/940 Mbps with the DMZ+ enabled. Still testing for other things but it seems like it works.

Message 604 of 704

Re: PACE 11.1.0.531418 DMZ Issue

Does WiFi calling works, or any other VOIP phone system that is behind your internal router ?
Message 605 of 704
Teacher

Re: PACE 11.1.0.531418 DMZ Issue

Wifi calling and Sms not working for me.   Investigating a bit. 

Message 606 of 704

Re: PACE 11.1.0.531418 DMZ Issue

I had rolled my 5268AC a while ago to 10.5.3.527283-att awaiting the new firmware 11.2.x

 

I just checked and the system is still on 10.5 above meaning ATT hasn't pushed the 11.2 firmware discussed here automatically. Has anyone seen their 5268AC auto update yet?

Message 607 of 704
Tutor

Re: PACE 11.1.0.531418 DMZ Issue

I called and talked with a representative for about an hour trying to get them to force an update but the only thing they would do is re-initialize the gateway. I manually updated the gateway myself.

Message 608 of 704
Tutor

Re: PACE 11.1.0.531418 DMZ Issue

I use Voipo and it seems to work fine. I have only made person to person calls on it. I have not tried any of the other features yet.

Message 609 of 704
Tutor

Re: PACE 11.1.0.531418 DMZ Issue

Did this really work for people? My speeds are still trash. Still getting like 1.0 Mbps up on my PS4. Hardwired with nothing else even on. Makes no sense.

Message 610 of 704
ACE - Scholar

Re: PACE 11.1.0.531418 DMZ Issue

If it's not working I would recommend a full systems reset on the gateway. 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 611 of 704
Contributor

Re: PACE 11.1.0.531418 DMZ Issue

Can confirm the new firmware works for me as well. DMZ+ speeds are back to normal.

Message 612 of 704

Re: PACE 11.1.0.531418 DMZ Issue

I have upgraded to the 11.2.1.531810 firmware and I am still getting WiFi call drops.

 

Screen Shot 2019-06-16 at 10.54.30 PM copy.jpg

Message 613 of 704

Re: PACE 11.1.0.531418 DMZ Issue

I called ATT and they were sending me an 'upgraded' modem.  Open the box and get a 5268AC with 11.1.0.531418 installed.

 

So frustrating

Message 614 of 704
Teacher

Re: PACE 11.1.0.531418 DMZ Issue

i'm pretty sure you can just install 11.2.1.531810 and it will be fine
after that
Message 615 of 704
Share this topic
Share this topic
Announcements

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support