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Internet slowed down

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Internet slowed down

So i recently upped the speed of my internet and got a new router in the process.  It is a Arris BGW210-700 and when i do a speed test of it its getting 20 plus mb speed.  But it will not let anything i connect to get get a faster then 2.7 speed and im not sure why.

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Accepted by ATTKevin
‎07-01-2019 2:58 PM

Re: Internet slowed down

Hello @Freehonor,

 

Thanks for reaching out to the Community, we can help look at what is slowing down your internet and provide a solution!

 

Find Internet Quick Fixes here, you'll find many things you can do to improve your speeds. We suggest you try out our Troubleshoot & Resolve Tool to troubleshoot your slow speed, you'll receive personalized service upon signing in.

 

If these tools don't provide fix, just let us know.

 

 

Denise, AT&T Community Specialist


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