Explore & discover

Helpful Links

Internet slowed down


Internet slowed down

So i recently upped the speed of my internet and got a new router in the process.  It is a Arris BGW210-700 and when i do a speed test of it its getting 20 plus mb speed.  But it will not let anything i connect to get get a faster then 2.7 speed and im not sure why.

Message 1 of 2
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎07-01-2019 2:58 PM

Re: Internet slowed down

Hello @Freehonor,


Thanks for reaching out to the Community, we can help look at what is slowing down your internet and provide a solution!


Find Internet Quick Fixes here, you'll find many things you can do to improve your speeds. We suggest you try out our Troubleshoot & Resolve Tool to troubleshoot your slow speed, you'll receive personalized service upon signing in.


If these tools don't provide fix, just let us know.



Denise, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support