Contributor
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1 Message
Down Fiber that scratched my truck
There was a bunch of lose fiber that was left laying in the ally that I was driving through when it got caught up in my truck and scratched the side of it. I contacted ATT and they had me send pictures to a representative. He said he would call or text with a claim number and never did. I cannot get anything resolved and this was back in December.
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Kirsten15,
We'd be happy to point you in the right direction. From the information you've given us, it sounds like you have already performed the steps to file a Property Damage Claim.
To follow up on your claim, please call us at 855.462.6537.
We hope to hear from you soon!
Alexander, AT&T Community Specialist
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