AT&T buried fiber optic cables in my yard. They installed a service “box” in the ground in order to get access to the wires at a later date, I guess. They put a heavy plastic cover on the box. When sitting flush, the cover worked fine. However, someone came to service the wires and left the cover skewed. My husband ran over it with a lawn tractor and the cover is no more. The hole is still there and is a hazard. I have spent numerous hours trying to contact someone, but I keep getting the runaround. Any suggestions?
For inquiries regarding wiring, you must contact our landline repair team. Just go to our Contact Us - Home Phone page, click the landline tab, click the change link, enter your zip code, and it will give you the phone number you must call.
Let us know if you have further questions!
Rury, AT&T Community Specialist
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