Explore & discover

Helpful Links

Connect a smart plug to 2.4 ghz

Tutor

Connect a smart plug to 2.4 ghz

How do I force a 2.4hhz signal so I can connect my smart plugs?

287 Views
Message 1 of 4
Administrator

Re: Connect a smart plug to 2.4 ghz

Hello @GSSTEX

We understand you have a question about how do you force a 2.4ghz signal.

What router do you currently have so we can better assist you.

Charles, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Tutor
Solution
Accepted by Administrator (Administrator)
Accepted by Lingoes
‎02-05-2019 12:50 PM

Re: Connect a smart plug to 2.4 ghz

I relabeled the 2.4 and 5 g ssids. That solved my problem. Thanks for following up.
Tags (1)
Message 3 of 4
Administrator

Re: Connect a smart plug to 2.4 ghz

Hi @GSSTEX

 

That's great, thanks for letting us know! If you need help with anything else going forward, just reach back out!

 

Aminah, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 4
Share this topic
Share this topic
Announcements...
Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!
Additional Support