Contributor
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1 Message
AT&T wifi extenders do not work.
I have two AT&T wifi extenders and installed, the show on the APP. But none of my 2.4GHZ cameras will connect to the extenders, they still connect to the main router/modem. I have the extenders much closer to my cameras outside as their signal was very week for my driveway and my doorbell. I know they work for 5ghz as some of those devices like laptop and iphone connect to the extenders. But my cameras will not connect and still have a very week signal. How do I get them to connect to the extenders?
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hey, @mcandrew67.
Thanks for reaching out! We'd be glad to point you towards help for your cameras.
Since it seems that the extenders are working properly, seeing as how they show up on the network, it may be that your cameras are not compatible with the extenders. There is no way to manually connect your cameras to the extenders.
We'd advise reaching out to the manufacturer for further assistance.
Let us know if you have any questions, we're here to help!
Ramses, AT&T Community Specialist
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