Contributor
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1 Message
Outtage Credit
My Fiber was out for over 5 hours yesterday and has been out for more than 6 hours today. The outtage alert says it won't be back on until after midnight. How do I get credit for the outtages?
Contributor
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1 Message
My Fiber was out for over 5 hours yesterday and has been out for more than 6 hours today. The outtage alert says it won't be back on until after midnight. How do I get credit for the outtages?
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @31B442SV5,
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
James C., AT&T Community Specialist
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