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Internet and TV

I am very very frustrated with all of ATT. I called and requested a move change and they set me up but was unable to hook up the devices because of the wiring. They got the wiring fixed 2 weeks later but in the meantime they cancelled my service and it took 2 days and 7 hours on the phone being transferred to several different depts to find this out. I am done with ATT. As soon as my contract is up with the 4 cell phones I have I will be changing them also. ATT is disorganized and they dont care about the customer

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Re: Internet and TV

Hi @TexasGirl01,


We understand your frustration and this is not the experience we want you to have.

We would like to review your account for you! I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. Locate the PM and reply to my message with the requested account details. We look forward to your response and the opportunity to help you!



Lafayette, AT&T Community Specialist


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