AT&T was offering an Apple TV 4K for free when new eligible customers signed up for its Fiber Internet service. I had to choose at least the 300Mbps tier and apply code GET4KTVduring checkout to get this deal. Well, the internet has been installed and I payed my first bill. I have yet to receive a confirmation email about this? How long??
Thank you for reaching out on the forums, we're here to help! For the Apple TV 4K 32GB offer you should receive a reward notification letter via email or U.S. mail after 30 days of account activation. You will need to claim this offer by visiting our AT&T Reward Center.
We encourage you to go ahead and check out the reward center to see if the offer shows as eligible to be redeemed, and if you have any further questions just reach back out to us here. We hope this helps!
James C., AT&T Community Specialist
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I just received my ATT rewards notice in the mail as I just about reached my 30 day mark with ATT fiber. When checking my ATT rewards account, I do not see anything regarding the Apple TV, but I do see other rewards that I redeemed for signing up for ATT services. Please advise on next steps. Thanks for the help!