Tutor
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4 Messages
IP address range used by BVOIP
Hello,
I need to know which IP address range needs to be allowed on the firewall to have BVOIP working. Customer is not happy having "Any" object on his fireall rule. Could someone please help me with that info?
Regards,
Samir ***
sc960n
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Accepted Solution
Official Solution
ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @scamilo,
I've heard back from my team. They advised to have the customer create a ticket and someone will follow up with them regarding their request. Here is the site to create a ticket:
https://expressticketing.acss.att.com/expressticketing/
Please let me kow if you need further assistance.
NancyA
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @scamilo,
What type of BVOIP does the customer have (VDNA, IP Flex, Collaborate, etc.)?
Thanks,
Nancy A
AT&T Social Media Manager
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scamilo
Tutor
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4 Messages
7 years ago
Checking back with customer. Thanks, Nancy!
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scamilo
Tutor
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4 Messages
7 years ago
@nancy,
Customer has just confirmed they use IP Flex.
Thanks,
Samir
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hi @scamilo,
I will follow up with my contact person for that and will let you know what I find out.
NancyA
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scamilo
Tutor
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4 Messages
7 years ago
@NancyA
Do you have any updates?
regards,
Samir
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hi @scamilo,
I apologize for the dealy, I am still waiting to hear from my contact but have reached out again today for an update. I will let you know as soon as I have details to share.
Nancy A
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