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I bought att virtual mins


I bought att virtual mins

I bought att virtual mins the 7 dollar card and I’ve not got it I’ve called very number that’s on the wed site and I still can’t get no help to get my mins I paid for this is crazy I need help they have took the money from my checking account but I have no mins had to buy more . 

Message 1 of 2

Re: I bought att virtual mins

Hello @Monica39,


Thank you for your recent posting. We appreciate your participation within the Business Community. We apologize for this experience. We will be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/33OJqcn

And include the following details:
Your full Name:

Business Name on Account:

Business address:

Number on your account:
Preferred Contact #:
Email address:
What type of service (Uverse, DSL, Landline, Wireless):

Description of Issue:


Thank you,

Laura G.
Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
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