Explore & discover

Helpful Links

Card indicating in use but it is not.

Contributor

Card indicating in use but it is not.

Prepaid card labeled as 'currently in use' but it is not in use and needing immediate resolution.

3,342 Views
Message 1 of 4
Administrator

Re: Card indicating in use but it is not.

Hello @LyonsC

 

Thank you for reaching out on our Business Community.  I will be happy to get you some help and have someone look into this.  Please private message me by clicking here the following information, so I can further assist you.

 

Contact Name:

Contact Number:

Contact Email:

Account Details:

Details of Issue:

 

Thank you.

Chris

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Card indicating in use but it is not.

Contact name: Ruth
Contact Number:918-599-8844


Contact Email:lyonscla@swbell.net

Account Details:477818541484

Details of Issue:card showing in use but it is not use. Need immediate resolution.

#- Please type your reply above this line -##
Message 3 of 4
Administrator

Re: Card indicating in use but it is not.

Hi, @LyonsC,

 

It was great talking with you. It appears that you're now able to use the card so we're fine for now. If it happens again, you can reach me at 800.207.1233 extension 48024. I'm usually in from 11am to 7:30-ish pm Central on Sunday to Tuesday and Thursday and Friday.

 

Have a great weekend!

 

James, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 4
Share this topic
Share this topic
Announcements

Check out our AT&T Business Instagram page by visiting us HERE. Don’t forget to follow for updates and insights!

Additional Support