Tutor
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4 Messages
Windows 8.1 upgrade kills AT&T Vpn client
Took the time to google to see if anyone was reporting issues.
Turns out no one has complained yet, so I thought I'd upgrade.
Starting with with version 9.3.2, I went to the store and crossed my fingers.
Now getting errors about device drivers missing etc.
Trying a uninstall re-install.
Best guess is I'm restoring to Windows 8 tonight, I'll post a follow on if I get it resolved.
Windows 8.1 not yet supported.....
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Accepted Solution
EarlyAdopter1
Tutor
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4 Messages
10 years ago
@The friendly folks at At&t.
Any chance you can give an idicative date for when support for windows 8.1 may become available - beta or otherwise?
Recovery is really ugly if anyone were to upgrade, and Microsoft is sending popup telling users to upgrade.
Kind Regards.
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EarlyAdopter1
Tutor
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4 Messages
10 years ago
Well.... that wasn't a good idea.
Laptop ended up in an unstable state. It tried to auto recover a few times and then died with repeated blue screens following the de-install. So if you do upgrade... don't uninstall until you are ready to rebuild.
Figured out I didn't have a USB boot stick... arg. Created one, reimaged back to Windows 8.
New operating systems in general and Windows 8.1 with AT&T vpn.... a mighty bad idea.
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lucho1
Tutor
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4 Messages
10 years ago
In my case, uninstalling AT&T Global Client, and reinstalling an older version that was compatible with Windows 8.0 did the trick.
In my case, I fully unisntalled the broken installation (broken by Windows 8.1), and reintalled, after rebooting, the last correct version I had a backup of, in my case 9.1.0.3006. And that make it work again, after I used my credentials again.
Hope this helps you.
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EarlyAdopter1
Tutor
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4 Messages
10 years ago
@lucho - Thanks for taking the time to update the group on your success.
It emboldened me to take another shot at upgrading to Windows 8.1
Before upgrading I uninstalled the VPN client. (Selecting the delete everything option)
Then I ran the upgrade app to upgrade to Windows 8.1. After some waiting, I downloaded and installed the 9.3.2 VPN installer.
..... and...... It works with Windows 8.1.
Thanks again. All is good.
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lucho1
Tutor
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4 Messages
10 years ago
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