Employee
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547 Messages
Version 8.1.2 Bluescreen on Win7 X86 / X64
by bennyh5 » Tue Aug 17, 2010 2:53 am
Since Dot Net 4.0 was realeased and installed we get hundreds of BS on our Dell Laptops. All Dell PC´s has no problems because AT&T is not installed on them. If we uninstall the 8.1.2 version and install 8.0.2 the X86 machines are running more stabel. If we uninstall AT&T client completely we have no problems on our clients. So please take a look on on the acutal client with dot Net 4.0 and fix the issue. The problem is on all Latitude models (we have since D420 each model in use).
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NancyKnows
Employee
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547 Messages
13 years ago
by fletcherj » Tue Aug 17, 2010 11:37 am
I would very much like to see this issue addressed.
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NancyKnows
Employee
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547 Messages
13 years ago
by bennyh5 » Wed Aug 18, 2010 9:30 am
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NancyKnows
Employee
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547 Messages
13 years ago
by kholdaway » Thu Aug 19, 2010 11:25 am
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NancyKnows
Employee
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547 Messages
13 years ago
by bennyh5 » Fri Aug 20, 2010 3:34 am
here is a possbile workaround:
comment from anwer of the AT&T engineer:
"I provided the dump files to labs for analysis, but we believe this is a known issue as a result of a new driver for NDIS6. The problem seems to exist on machines where:
- 'Large Send Offload' option is enabled on the Advanced tab of the properties of the network adapter in Device Manager. The problem is addressed in v8.2 of the client which we expect to be able to provide a public beta for in the near future. In the meantime, the above option can be disabled to see if the random blue screens stop.
- The user has uploaded a large amount of data.
Again, go into Device Manager, right click on the ethernet adapter and go to properties. Click the advanced tab and look for an option that says 'Large Send Offload. If this is enabled, try setting it to disabled and see if the problem clears."
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