AT&T Business Forums

Pending "Authenticating with the VPN server(202.108.130.173)

by chenli.class » Mon Sep 13, 2010 10:26 am

I use windows 7, AT&T client Managed VPN Edition Version: 8.1.2, When I dial in my company's VPN, the AT&T client pending at "Authenticating with the VPN server(202.108.130.173)", After 3-5 minutes, the error message box popup, and the error message is "The VPN login request did not complete in the allowed time, Please try agian in a moment or contact customer support if the problem persists".

I have another PC, at the same network, in windows XP environment, I can dial in my Company's VPN. So I think the problem is in my windows 7 configuration.

Please help. many thanks.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

JLim1

Former Employee

•

9 Messages

10 years ago

this might be related to unknown adapter being present in device manager.

if it is, you need to do the following:

Copy psexec.exe, and depending on your OS bits, ndiscleanup.exe for either x86- or x64-OS to c:\temp.
Disable McAfee IPS from tray
Open Command Prompt as admin and go to c:\temp and type: ndiscleanup -cleanup -if 1
If you get “Cleaning operation completed” you’re good to go; otherwise try again after a reboot
In Command Prompt go to c:\temp and type: psexec.exe -i –d –s c:\windows\regedit and accept the prompt
Find \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\MFE_FIREHKMP and delete it
Reboot
Reinstall AGNC
Test AGNC

1 Attachment

Unknown Adapter Fix.zip

0

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NancyKnows

Pending "Authenticating with the VPN server(202.108.130.173)

JLim1

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NancyKnows

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