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Not picking up wifi connection


Not picking up wifi connection

I am logged into wifi but my att network client is not picking up the connection. When I hover over the wifi symbol, it says status:  your user id is not yet authorized for wifi access.  

I was just logged in last night with no issues and use this every day as i work from home.  How can I fix this?

Message 1 of 2

Re: Not picking up wifi connection

Hello @Amycug,


Thank you for reaching out on our Business Community.  Are you able to connect to any other WiFi to see if that works?  


Please private message me by clicking here with your name.


Thank you.


Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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