Employee
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547 Messages
Network client stops working on startup
by sgupta38 » Tue Oct 26, 2010 11:47 am
Windows 7 (64 bit)
Network Client - v 8.2
Whenever I start the network client, it crashes immediately after it successfully connects and gives the following message:
Network Access Client has stopped working. Please Close the program.
A screenshot is also attached with the same error message.
It happens 90% of the time when I start the client. For the remaining 10%, it connects successfully without any errors.
The strange thing is that after the crash, if I don't close the program and leave it as-is, then it seems to connect one in ten times.
I have re-installed the client without any luck. Please advise.
Thanks
Network Client - v 8.2
Whenever I start the network client, it crashes immediately after it successfully connects and gives the following message:
Network Access Client has stopped working. Please Close the program.
A screenshot is also attached with the same error message.
It happens 90% of the time when I start the client. For the remaining 10%, it connects successfully without any errors.
The strange thing is that after the crash, if I don't close the program and leave it as-is, then it seems to connect one in ten times.
I have re-installed the client without any luck. Please advise.
Thanks
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
FBara
Tutor
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1 Message
11 years ago
I am on version 9.1.0.3006 and I get this same error. Sometimes I get to the banner but as soon as I hit enter I get the same Netclient has stopped error. I checked for updates and reloaded the Access POint Network. I still get the Netclient error after I click continue on the banner.
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NancyKnows
Employee
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547 Messages
13 years ago
by obrion » Tue Dec 14, 2010 10:26 am
Robert
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jeanne
Tutor
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5 Messages
12 years ago
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DBear11
Employee
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587 Messages
11 years ago
Please attach the support logs to this post for us to review.
Open the AT&T Global Network Client, click on Help and Create support log. Please attach the full zip file.
Thank you.
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