Contributor
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2 Messages
Need email address for a customr service manager.
Workers today kept hitting my roof with lines and "bean bags" even though I told them that they couldn't walk on the roof or throw things onto it. They were very rude when I complained for the third time: "sorry about that - we're almost done - it was just a bean bag - we have an easement over your property"... It is MY ROOF and I told them not to hit it and yet they continued to do so - NO RESPECT FOR ME OR MY PROPERTY!!! The easement does NOT include damaging my roof!!!
Constructive
Employee
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187 Messages
6 years ago
AT&T does not read these forums you need to call 1-800-288-2020
although im not sure how a 10oz beanbad could do much if any damage to a roof.
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @ta20399,
I'm so very sorry to hear about the less than stellar experience you had today. I can definitely share feedback on your experience with the appropriate teams. Please send me a private message by clicking here and be sure to include the following details so I can help:
Contact Name:
Contact #:
email:
Property Address:
Alexis
AT&T Social Media Manager
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ta20399
Contributor
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2 Messages
6 years ago
blatantly ignored that instruction.
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