Contributor
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2 Messages
iPhone 7 not connecting to MicroCell
I switched from iPhone 6 to iPhone 7 a few days back and the new phone does not connect to MicroCell anymore. My phone number is still the same. It has iOS 10.1. We have other iPhones at home and they are able to connect just fine (iphone 6 and iPhone 6s).
I tried all the options mentioned in the other threads like.. power recycling both phone and the microcell, deactivating and reactivating microcell, removing my phone number from the approved user list and readding it, disabling LTE, switch to and from airplane mode. None of them resolved the issue. Any help would be greatly appreciated as I have a very poor reception without the tower.
OttoPylot
ACE - Expert
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23.9K Messages
7 years ago
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vink02
Contributor
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2 Messages
7 years ago
Thanks. Just sent a PM to customer care.
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