Contributor
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3 Messages
connecting additional phone
have 2 att cell phones and one connected to mcell but i have added a second phone and reboot it but cannot get the mcell on that phone
Contributor
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3 Messages
have 2 att cell phones and one connected to mcell but i have added a second phone and reboot it but cannot get the mcell on that phone
OttoPylot
ACE - Expert
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23.9K Messages
7 years ago
@sherman350 - reboot what? The MicroCell or the second phone? Typically after adding a phone to the Approved Users list (either pre paid or post paid) the phone needs to be turned off and then on again so that it can establish the MicroCell as part of its cellular neighborhood.
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sherman350
Contributor
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3 Messages
7 years ago
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OttoPylot
ACE - Expert
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23.9K Messages
7 years ago
@sherman350 - ok, so you went to your myAT&T MicroCell settings page, added the second number to the Approved Users List, saved it and then quit. That's all you need to do and then turning off your phone and then turning it back on should allow that phone to connect (unless the phone has been jail broke or purchased from overseas). Did you go back to your MicroCell Settings page to make sure the new phone number was accepted and saved?
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sherman350
Contributor
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3 Messages
7 years ago
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OttoPylot
ACE - Expert
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23.9K Messages
7 years ago
@sherman350 - what kind of phone and did you purchase it from AT&T?
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