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Created: May 26, 2015
cshughes Created: May 26, 2015
Hello, My husband and I have Samsung devices (Galaxy Note 4 and Galaxy S4). We have no service at our house, so we had to purchase a microcell a couple years ago. Everything worked fine until recently, it will not let us send or receive MMS messages. We send a lot of pictures to family back and forth and are no longer able to do this. Once we get out of the microcell's ra...
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Created: May 26, 2015
jimdarcy Created: May 26, 2015
Hello All, I am able to use a browser and control my Microcell, but the app will not permit me to log in. Lots of complaints saying combined and unified accounts can't use the app. My error is "not sucessfully authenticated". I have an open case with AT&T CM****. AT&T said they would get back to me by 5/19, nothing yet. Any help out there? thanks [Edited for privacy-pleas...
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Created: May 24, 2015
LoriGA Created: May 24, 2015
Can't receive calls since getting new phones. Numerous calls to AT&T, resetting the microcell, and still no luck. Getting the runaround from customer service. AT&T has even replaced my husband's phone twice, because we thought it was his phone. Read some of the forums and it seems to be an android problem. Any suggestions... Thanks in advance.
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Created: May 23, 2015
fifufu Created: May 23, 2015
Received our microcell few days ago, it did not come with an AC Adapter nor Ethernet cord, but we had spare one's lying around already, so no problem. After attempted the initial activation process the microcell never made it past the initial software update stage according to ATT.com. After unplugging the power for 10+ seconds like recommended, it still does not work. The...
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Created: May 23, 2015
9615jasper Created: May 23, 2015
Microcell booster won't pickup DSL wireless . I have router that I'm hooked into, but my internet requires a password the activation doesn't cover that step. I'm thinking because my internet is password protected the booster can't access it. All the other lights are green an receiving . The unit is working right. I've done a speed check there's ample power the device is no...
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Created: May 23, 2015
jakekemp Created: May 23, 2015
I shampooed my carpets last weekend and forgot to plug my internet back in. Plugged it in this weekend reset mcell multiple times and phone still wont connect, Any ideas?
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Created: May 21, 2015
CH8297CHP0043 Created: May 21, 2015
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Created: May 21, 2015
allboards Created: May 21, 2015
Hello, Can anyone tell me if I can use a preowned, and I'm guessing registered, AT&T 3G MicroCell Tower? I purchased this at a yard sale and I am hoping I'll be able to set it up and use it again in a different residence. Thank You Bams
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Created: Mar 19, 2015
kelkin Created: Mar 19, 2015
I had my white microcell replaced with the black one as part of a warranty exchange, I was told to ship back my old unit in the box the new one will be coming in. Well the new unit is half the size of the old one, and so is the shipping carton, so I can't sent it back in that box... plus, they didn't send a power supply with it. Already being annoyed, I tried 5 times to a...
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