09-21-2012 3:55 PM
My new 5 doesn't connect to Microcell, wife's 4 stil connects fine. Tried network resets and resetting the Microcell - still no joy. So I guss I just wait. Off to ATT tomorrow for a new SIM
09-21-2012 3:56 PM
My Son got it work by accident. His phone complained about no sim card. He reseated it and it worked. I popped the sim out of mine and AT&T M-Cell showed up on mine as well as the wife's. Give it a shot.
09-21-2012 3:57 PM
dubz2045 is correct. I first went into the manage microcell page in my account and deleted the numbers that I had just upgraded to iphone 5's. I then re-added these numbers to the microcell approved numbers list. Next unplug your microcell for 30 seconds and then plug it back in and let it completely reboot. After the reboot turn off your iphone 5 and turn it back on. You should have a microcell signal then, at least I do. Just rebooting the microcell might work on its own but I cannot confirm this because I deleted the numbers online before I tried rebooting. Hope this helps everyone.
09-21-2012 3:59 PM
Finally mine is working. I had to deactivate and activate again for the new software upgrade and once that completed my iPhone 5 connected fine.
09-21-2012 4:11 PM
When you say deactivate, do you mean completely disconnect the device in manage settings area?
i tried turning the Micro Cell off and rebooting then turning the IPhone off and on and no success. I also tried toggling the airplane mode like the other poster and also no luck.
09-21-2012 4:30 PM
Mine just showed up 5 minutes after following the steps above and then pulling out the SIM and reseating it. Either AT&T has sent an update or just reseating the SIM does work.
09-21-2012 5:11 PM
09-21-2012 5:38 PM
Popped out SIM with phone active - dismissed prompt asking for SIM. Waited 2-3 mins. Reinstalled SIM. 2 mins later - voila - AT&T M-Cell
Obviously I have no way of knowing if they pushed an upgrade, but at least it is working now!
09-21-2012 6:21 PM
Just got off the phone with At&t tech support for 3G microcell, according to this guy the entire system crashed with all of the Iphone 5 registrations. They will be updating registrations throughout the night and should be able to connect shortly. He also said there is no incompatibility or problem with IPhone 5 or the microcell. No need to reboot or re register, also has nothing to do with the new sim cards.
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