Microcell is eating up my internet connection

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Microcell is eating up my internet connection

Ive been using my microcell for about  a month and its been killing my internet speed.  I pay for 20 mbps and avg about 16mbps on speed tests. Lately with the microcell on its all the way down to one. I only have 3 phones on the microcell. My setup is my microcell is plugged into my router which goes to my modem. Any ideas how to fix this?

Message 1 of 7 (3,572 Views)
ACE - Master

Re: Microcell is eating up my internet connection

Somebody else just posted the same problem. I have 10 phones registerd on my MicroCell but normally only 2 or 3 are on at one time and we've never encountered any slowdowns even streaming movies and talking at the same time. I have a sustained 20MBps DSL line connected this way: DSL gateway -> router -> MicroCell. The MicroCell is the only wired connection. I do use port forwarding to a static MicroCell IP so the only traffic on those ports is the MicroCell.

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MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7 (3,559 Views)
Tutor

Re: Microcell is eating up my internet connection

I have the same setup but I dont use port forwarding. Everything was fine today till a brown out happened and now its killing my speed. I went from 17mbps to .5mbps. I unplug the microcell and its back to 17 again

 

Message 3 of 7 (3,549 Views)
ACE - Master

Re: Microcell is eating up my internet connection

Sounds like all you needed was a complete power cycle (unplugging, etc) to correct it. Good news!

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MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 7 (3,534 Views)
Tutor
Solution
Accepted by topic author bones83
‎09-30-2015 1:39 AM

Re: Microcell is eating up my internet connection

I power cycled twice. But I fixed it. I disconnected it from my account and reactivated it again and all is well again. My speedtests are now back to normal. Than you all you the help.

Message 5 of 7 (3,508 Views)
Contributor

Re: Microcell is eating up my internet connection

I really love my micro-cel!  However, I want to reduce my media costs and am considering downgrading from my Comcast 75 mps plan to a Centrylink 20 mps.  Will that speed be sufficient?

Message 6 of 7 (227 Views)
ACE - Master

Re: Microcell is eating up my internet connection

@exeterjeep - all the MicroCell needs is a minimum of 3.0Mbps down and 512kbps up. That being said, the quality of your line, how your ISP handles VoIP traffic, and the number of devices connected at any one time is critical. I have a 20Mbps DSL line that is extremely clean and we never have any MicroCell issues even when streaming and using the phone at the same time. Of course YMMV. CenturyLink is going thru some changes right now, not all of them good, so just be aware of that. We've had lots of negative reports about them and the MicroCell.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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