MicroCell for free?

Teacher

MicroCell for free?

I just got Att a few days ago and have had nothing but issues with service have a hard time to get a single bar at my house and would like to try the MicroCell because more then 20% just today I have no coverage at my house. See,

 

I have tried  calling to try to work something out with customer service but they said that since I live between two towers I wouldn't ever get better coverage and they could give me $100 off one but that's still too much since I already paid $200 in deposits and the first bill is going to be around $300 so I'm not willing to pay that and when I told that to the guy I spoke with he got rude and told me I need to return the phones and cancel service if I can't deal with it.

Message 1 of 21 (20,168 Views)
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Mentor

Re: MicroCell for free?

I would not pay for a Microcell. They are terrible. I got mine for free a while back, and half the time it works,and the other half it doesn't. Sprint has a similar device called an airave that I used to have, and it worked all of the time. When you walked in the door, it was connected to the phones. 

Message 16 of 21 (18,300 Views)
ACE - Master

Re: MicroCell for free?

Verizon offers a femtocell as well for the same reason, poor in-home coverage. All of them, AT&T, Sprint, and Verizon have their pros and cons depending on a multitude of factors. Our MicroCell works just fine. Walk into the house, and your phone immediately picks up the signal and all calls, sent or received, as well as messaging work just fine. iPhones (3GS, 4, and 5), Samsung phones, it doesn't matter.

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MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 21 (18,287 Views)
Contributor

Re: MicroCell for free?

I was wondering how to get a microcell for free, I have been with at&t for a while and I'm very disappointed with the service quality in my town

Message 18 of 21 (12,883 Views)
ACE - Master

Re: MicroCell for free?

All you can do is call support and plead your case. AT&T had a free MicroCell program a couple of years ago as part marketing and part expanding service to areas known to have spotty coverage (fringe areas). The program officially ended shortly after it was started but it is still possible, on a case by case basis, to get one for "free". By free I mean that you pay for it up front and then they deduct the amount from your next bill. Sometimes, they may just send you one. Support will probably offer you one at a discount price but you never know. If your area is known to have spotty coverage, and it is documented, you may get lucky. Just try and see what happens.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 21 (12,871 Views)
Contributor

Re: MicroCell for free?

I am a dealer & user - for AT&T thru Red Pocket Mobil and H2O . In my business location I simply have no service. This is NOT Impressive to my potential custormers and very irritating for me at home and the shop.

 

Micro Cells, Possible??

Message 20 of 21 (9,781 Views)
ACE - Master

Re: MicroCell for free?

I'm not quite sure what you're asking. AT&T has, in the past, given out MicroCells to select customers if they were in an area of documented poor coverage but that was more of a marketing thing than anything else. They have, at times, still given them out to customers but that is on a case by case basis and is totally up to Support and not policy or a current program.

 

If you're an authorized dealer for AT&T Mobile I'd ask thru who ever your AT&T agent is. I don't know who Red Rocket Mobil and H2O is.

___________________________________________________________

MicroCell Technical Guide by Otto Pylot


I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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